Frequently Asked Questions

If you have questions but your question is not listed, please contact us.

Registration

How can I register?: Please visit the registration page of this website. You will be directed to the registration module by clicking on the button: register for the congress. Go through the various steps and you will receive an automatic registration confirmation. Please also check your spam-mailbox. If you did not receive the confirmation,
How can I register a group?: Are you planning to register more than 5 participants? Please send an email to espci@congresscare.com.
Until when can I register?: You can register online up to one day prior to the conference.
Please note, registration is done on a first-come, first-served basis and full is full.
How can I get an invitation letter for a visa application?: An invitation letter template can be downloaded on the ‘registration’ page of this website. Please note: we only provide an invitation letter; further organization of your visa should be organized by yourself.
Which currencies are accepted for congress registration?: We only accept payment in euros.
What payment options are there?: You can only pay in the online registration module by credit card or via iDeal. For individual participants, it’s not possible to pay by invoice.
Can I also pay by invoice?: Only possible for group registrations via one invoice per group.
Are lunches, coffee breaks and/or dinners included in the registration fee?: Lunches and breaks are included. You have to register and pay separately for dinners.

Can I make a name change?: Please send your requests for changes to us via espci@congresscare.com.
How can I make a change to my registration?: You can request a change to your registration via espci@congresscare.com. You cannot change your registration online yourself.
Can I cancel my registration?: Cancellations and refund requests must be submitted in writing to the Congress Secretariat. Cancellations made before 1 April 2027 will be refunded less 30 % to cover administration costs. After this date no refunds will be given. All refunds will be made after the congress.

How can I travel to the country/venue the congress is being held in?: Please check out the ‘general information’ page on this website to find out the best way to organize your congress visit.

Where can I find the abstract submission rules?: You can find all submission rules on the ‘abstract submission’ page on this website.
What is the abstract deadline?: You can find the abstract submission deadline on the ‘abstract submission’ page on this website.
How can I get my certificate of presentation?: Please contact the congress secretariat within 2 weeks after the congress via the contact form on this website. Please add the following details to your request:
– name presenter
– title presentation/session
– day/timeslot